Dental Plans Across the Nation
Our Commitment to Quality Dental Care
At MCNA, we strive to be the best and hold ourselves to the highest Managed Care standards.
MCNA has been certified by the National Committee for Quality Assurance (NCQA) in Credentialing and Recredentialing*. We have also completed a NCQA-Certified HEDIS® Compliance Audit™ and received the NCQA seal of completion, recognizing that our dental quality measures are in accordance with Healthcare Effectiveness Data and Information Set (HEDIS) standards for accuracy.
MCNA has achieved URAC Claims Processing Accreditation. We are currently in the process of receiving URAC Health Plan Accreditation. We have successfully completed an independent, third-party SOC 2 audit by the AICPA of the processes and controls that ensure the security and availability of our information management systems and data.
These certifications underscore our continuous commitment to operating under the highest quality standards in our industry and to ensuring the best service possible for our members, providers, and clients.
* NCQA has reviewed and certified MCNA's Credentialing and Recredentialing functions only. For complete details on the scope of this review, visit www.ncqa.org.
MCNA's Texas Dental Director Dr. Carlos Garcia was honored with a fellowship by the International College of Dentists (ICD) at the organization's 2014 Annual Meeting and Convocation that took place on October 7 - 10, 2014, in San Antonio, Texas.
MCNA Dental (MCNA) has been awarded Claims Processing Accreditation from URAC, a leading Washington, DC-based health care accrediting organization that establishes quality standards for the health care industry. MCNA is the first dental plan to receive this accreditation from URAC. It will serve as an important framework by which the company can pursue the continuous improvement of its claims administration business processes through benchmarking against nationally recognized standards.