Dental Plans Across the Nation
Our Commitment to Quality Dental Care
At MCNA, we strive to be the best and hold ourselves to the highest Managed Care standards.
We have achieved the distinction of becoming the first dental plan in the country to be awarded full URAC Dental Plan Accreditation as part of our pursuit to ensure that MCNA offers exceptional services that meet all industry standards of care.
We have also earned URAC Claims Processing Accreditation and are certified by the National Committee for Quality Assurance (NCQA) in Credentialing and Recredentialing*. In support of preserving the integrity of nationally reported data, we have completed an NCQA-Certified HEDIS® Compliance Audit™ and received the NCQA seal of completion, recognizing that our dental quality measures are in accordance with Healthcare Effectiveness Data and Information Set (HEDIS) standards for accuracy.
We have successfully completed an independent, third-party SOC 2 audit by the AICPA of the processes and controls that ensure the security and availability of our information management systems and data.
These certifications underscore our continuous commitment to operating under the highest quality standards in our industry and to ensuring the best service possible for our members, providers, and clients.
* NCQA has reviewed and certified MCNA's Credentialing and Recredentialing functions only. For complete details on the scope of this review, visit www.ncqa.org.
MCNA is proud to introduce our Care Connections Team, a new way for our network dentists to reach out to our members.
MCNA was proud to once again be a statewide partner for Children's Week at the Florida state capitol held April 12 - 17, 2015, in Tallahassee. As part of an exciting new feature of this year's celebration, MCNA hosted a storytelling booth in Storybook Village where over 1,500 children were registered to explore. We connected with children during live readings of MCNA's exclusive book Itty Bitty Baby Teeth, which explains the childhood process of losing baby teeth to make way for adult teeth.